This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.
It applies to managers who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBLDR511 - EQ Evaluation ReportTask – Write an EQ Self-Evaluation ReportGo online and take an emotional intelligence EQ test. One that is serious and has at least 40 probing questions for...
BSBLDR511 Task 1.docxTask 1 – Responding to Different Emotional States Instructions to Learners: • This summative assessment can be completed in class or at any other convenient location. ...
TASK SUMMARYYou will prepare a training session for your employees and delivering it.RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:Access to textbooks and other learning materialsAccess to a...
ssessment Task 1: Part A and B: Develop a Professional Development ProcessThe following assessment tasks use a simulated business called Complete Business Solutions Australia (CBSA).For this...
Microsoft Word - Emotional Intelligencw.docxVersion Number: 10 (Review date: 01/06/2022) XXXXXXXXXXUnit Code: BSBLDR511 Page 1 of 83 BSBLDR511 ...
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