This unit describes the performance outcomes, skills and knowledge required to establish and manage positive business relationships. It requires the ability to use high-level communication and relationship building skills to conduct formal negotiations and make commercially significant business-to-business agreements.
The unit applies to all industry sectors, and to individuals who take responsibility for making decisions about purchasing or marketing activities. They also oversee the maintenance of contracts or agreements. This could include senior operational personnel, sales and marketing personnel, managers or owner-operators of small businesses. Agreements may relate to corporate accounts, service contracts, agency agreements, venue contracts, rate negotiations, preferred product agreements, supply agreements and marketing agreements.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Assessment 1 – Project This assessment requires you to conduct research on business contracts and negotiation techniques. Your task is to establish and maintain two (2) business relationships; 1....
SITXMGT002 Establish and conduct business relationships SITXMGT002 Establish and conduct business relationships Learners Assessment Guide Assessment 2 SITXMGT002 Establish and conduct business...
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